See how we fixed a refrigerator that was not cooling in Eastvale
When your refrigerator is not getting cold enough but the lights are on and the compressor is running, it can be frustrating and costly if food starts to spoil. This is exactly what happened to a customer in Eastvale, CA, who reached out to IK Service Appliance Repair after noticing that her refrigerator wasn’t cooling properly and her freezer had ice buildup. Our technician Dennis was able to visit the very next morning to diagnose the issue.
What was wrong with the fridge?
The client's refrigerator showed signs of several issues:
- The fridge wasn’t cooling, but the freezer was running
- The refrigerator temperature was too warm
- Ice buildup was forming in the freezer
- The refrigerator wasn’t blowing cold air at all
These are classic symptoms of a refrigerator not cooling but the compressor running, and they can also make people ask, “What should I do if my fridge is not cooling properly?”
What causes a refrigerator to stop cooling?
Here are the most common causes our techs find during Eastvale refrigerator repairs:
- Faulty evaporator fan motor – prevents cold air from circulating
- Clogged defrost drain – leads to ice buildup and airflow blockage
- Defective thermostat – fails to trigger the cooling cycle
- Dirty condenser coils – reduces cooling efficiency
- Frosted-over evaporator coil – blocks airflow from freezer to fridge
In this case, Dennis found both a faulty fan motor and a clogged defrost drain, which perfectly explained why the fridge wasn’t cooling and had ice buildup.
How we fixed it
- Diagnosed the issue during the initial visit
- Ordered replacement parts (evaporator fan motor)
- Returned in 3 days to complete the repair
- Cleared the defrost drain and ensured airflow was restored
- Tested the system; the refrigerator cooling returned to normal
Need refrigerator repair in Eastvale? We’ve got you.
If your refrigerator is not cooling, the temperature is too warm, or your fridge isn’t blowing cold air, don’t wait. Our expert techs at IK Service Appliance Repair are just a call away. We proudly serve Eastvale, Riverside, Corona, Chino Hills, Ontario, Jurupa Valley and nearby areas.